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Parent Technology Help Desk

Help desk Information 

Having an issue?  Please check our Technology Status Dashboard for known issues.

Online Resources and Videos


Pre-Kindergarten student and parent technology resources

Pre-Kindergarten video orientation - SeeSaw

SeeSaw slideshow training

Grades Kindergarten - 5th

Elementary student and parent technology resources

Kindergarten - 5th grade video orientation - Schoology

Schoology slideshow training


Grades 6th - 12th

Secondary student and parent technology resources

Secondary Technology Orientation Video - Canvas

Canvas slideshow training

Frequently Asked Questions

We will update the Frequently asked questions documents daily.  Please click the link above to find out more.

Contact us by phone

Help desk: 540-636-8509 option: 1

Email: helpdesk@wcps.k12.va.us

Current help desk hours beginning September 8

Monday - Thursday

8:00 - 10:00 am

5:00 - 7:00 pm

We will be available to answer the phone these days and times however feel free to leave a message and we will call you back.

Please check this page regularly as hours may change depending on your needs for support.


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